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Custom software · Infrastructure · Web presence

Most companies don't need more software. They need software they can rely on.

Systems grow by accident: a tool here, a spreadsheet there, a website nobody can edit anymore. We replace that with infrastructure that fits how you actually work — designed to be understood, maintained and kept.

  • You own the code, the data and the keys
  • Built to be handed over, not to create dependency
  • One team, no account-manager relay
  • Plain language from the first conversation

What we do

Six kinds of work, one standard.

Each of these starts with the same question: what is this costing you today? The technology is a consequence of the answer, never the starting point.

  • Custom software

    When off-the-shelf tools stop fitting the way you work.

    We build the system your process actually needs — the internal tool, the portal, the workflow that three departments currently hold together with email. Scoped to the problem, not to a licence tier.

  • Digital infrastructure

    The part nobody sees until it fails.

    Hosting, deployments, backups, monitoring, access control. Set up so a release is boring, a failure is visible, and recovery is a documented procedure rather than a phone call.

  • Websites & web presence

    A site that still represents you in three years.

    Fast, accessible, and editable by the people who own the content. Built without the plugin sprawl that turns a website into a maintenance liability.

  • Integrations & automation

    For work that exists only because two systems don't talk.

    We connect the tools you already pay for and remove the manual copying between them — the recurring, error-prone work that quietly consumes days every month.

  • Data & reporting

    Numbers you can act on, not assemble.

    One reliable source instead of six exports that disagree. Reporting that answers the question you actually have, refreshed without anyone touching a spreadsheet.

  • Operations & support

    Because launch is the beginning.

    Updates, security patches, monitoring and a defined way to reach us. We stay responsible for what we build for as long as you want us to.

What we hold to

Seven commitments. Each one is checkable.

Values are only worth stating if a client could hold you to them. These are written so you can — and so you know what to ask us about.

Ownership

You own the code, the data and the keys.

Everything we build is handed over in full: source code, infrastructure access, documentation. We use standard, widely understood technology so another team could take over tomorrow. Staying our client should be a decision, never a constraint.

Longevity

We build for year five, not for launch week.

A demo can be built in days. A system that survives staff changes, audits, load and five years of small modifications is a different discipline. We optimise for the second one, because that is where the cost actually sits.

Security by construction

Protected because of how it's built, not because of what was added later.

Least privilege, minimal attack surface, no unnecessary third parties, no data collected without a reason. Security added at the end is a patch. Security decided in the architecture is a property. This website is built the same way — no tracking, no external requests, nothing to leak.

Plain language

If we can't explain it simply, we don't understand it yet.

You will always know what is being built, why it costs what it costs, and what the trade-off was. No jargon used to sound expert, no architecture diagram deployed to end a conversation.

Right-sized

The simplest system that solves the problem.

Most systems fail from too much, not too little: a microservice architecture for four users, a platform bought to solve a spreadsheet problem. We choose the smallest thing that holds — and tell you when the answer is to buy nothing.

Outcomes, not features

Measured in hours saved and work made possible.

A feature list is not a result. We agree upfront on what should be different once this exists — fewer manual steps, faster quotes, an error that stops happening — and we hold ourselves to that.

We stay

Launch is where our responsibility begins.

Software that nobody maintains starts decaying immediately. We remain reachable, keep things patched, and take the call when something breaks. Not as an upsell — as the honest cost of running software.

How we build

Four steps, and you can see into all of them.

No phase where you have to trust that things are going well. Each step ends with something you can read, check and disagree with.

The shape we aim for: rules in one place, one source of truth, and operations treated as part of the system rather than an afterthought.

  1. Listen

    We start with your process, not our technology. What actually happens today, who does it, where it hurts, and what people work around. Often the most valuable output of this step is discovering that half the requested scope isn't needed.

    A written understanding of the problem you can check for accuracy.

  2. Architect

    We decide the shape before writing code: what the system owns, where data lives, who may access what, how it gets deployed and recovered. Decisions get written down with their trade-offs, in language you can read.

    A plan with a fixed scope, a cost, and the risks named openly.

  3. Build

    Built in visible increments, so you see working software early instead of a status report. Tested, documented, reviewed. No phase where you have to trust that things are going well.

    Working software, handed over with its source and documentation.

  4. Operate

    Monitoring, updates, backups and a defined route to reach us. We keep the system healthy and tell you when something needs a decision — before it becomes urgent.

    A system that stays reliable, with someone accountable for it.

Technology

Deliberately boring choices.

We choose boring, widely understood technology on purpose: it is easier to hire for, easier to hand over, and it is still supported in five years.

Application

  • TypeScript
  • React
  • Next.js
  • Node.js
  • Python

Data

  • PostgreSQL
  • Redis
  • SQLite
  • S3-compatible storage

Infrastructure

  • Linux
  • Docker
  • Terraform
  • Nginx
  • Cloudflare

Operations

  • Git
  • CI/CD pipelines
  • Monitoring & alerting
  • Automated backups

About

How we work

Synix Solutions is a small engineering team. That is a deliberate choice, not a stage we are trying to grow out of: you talk to the people who build the thing, and decisions don't travel through three layers before reaching them.

We take on work we can be accountable for. If a project needs a capability we don't have, we say so — recommending someone else is cheaper for you than us learning on your budget.

What we won't do

  • Build something we know you don't need because it was on the request list.
  • Lock you into a system only we can maintain.
  • Add tracking or third-party services to your product without a reason you agree with.
  • Promise a date we don't believe in to win the work.

Questions

The things people ask before the first call.

Answered here so you don't have to book a meeting to find out.

What does a project cost?

It depends on scope, and anyone quoting before understanding the problem is guessing. Our first conversation is free and ends with either a fixed-scope proposal including a price, or an honest statement that we're not the right fit. We don't bill for the process of finding out.

How long does it take?

Small, well-defined work: weeks. A system that replaces an established process: months, mostly because deciding is slower than building. You get a schedule with the plan, and we tell you early when something threatens it rather than at the deadline.

We already have systems. Do they have to be replaced?

Usually not, and replacing them is rarely the cheapest answer. More often the right move is to connect what exists and remove the manual work between the parts. We will tell you when something genuinely needs replacing — and when it doesn't.

What happens if we stop working with you?

You keep everything: source code, infrastructure access, documentation, data. We use standard technology specifically so another team can take over. We'll also brief them if that helps.

Who owns the code and the data?

You do, from the start. It is written into the agreement rather than left as an assumption.

How do we start?

Send an email describing the situation in your own words — no brief or specification needed. We reply with either questions or a suggested time to talk.

Get in touch

Tell us what isn't working.

No brief required, no sales call. Describe the situation in a few sentences and we'll tell you whether we can help — and if we can't, who might.

No contact form, on purpose — a form would mean collecting your data on a server. Email leaves it with you. The address is in the footer.